We had to follow the data, not our users/in /by

Chiara Garattini and Kate Burn explain how working in our Data and Analytics sub-directorate has challenged the assumptions of our user-centred design team.

A big part of early work on projects typically involves helping our colleagues to focus a bit less on the characteristics of their products and the requirements of their internal processes, and to instead start by involving users to understand their needs.

Therefore, it's been interesting to work on projects that required our team to get deep into the weeds of the process in order to, ultimately, put the focus back on users. 

Will the new Parliament pass the smoking bill?/in /by
The smoking bill was not passed before Parliament was dissolved ahead of the general election.
Welsh government asked if mass gatherings should have been cancelled earlier/in /by
The UK Covid inquiry arrives in Wales to scrutinise the Welsh government's handling of the pandemic.
Ministers consider new vaping tax at Budget/in /by
Ministers fear that the relatively cheap cost of vaping makes it more accessible for young people.
Wales Covid families want answers as inquiry arrives/in /by
Decisions made about Covid in Wales will be the focus of the inquiry over the next three weeks.
‘Daily life is a struggle without my ADHD medicine’/in /by
ADHD UK estimate about 150,000 people have been affected by a UK-wide medicine shortage.
College to offer free medical degrees after $1bn gift/in /by
The record-breaking donation came from a 93-year-old former professor, who is the widow of a wealthy investor.
College to offer free medical degrees after $1bn gift/in /by
The record-breaking donation came from a 93-year-old former professor, who is the widow of a wealthy investor.
Health staff and civil servants offered 5% rise/in /by
Under the offer, which is being put to trade union members, staff would also receive a one-off payment.
Mums call for Strep B screening to save babies/in /by
Parents say their children may not have become ill if screening had been available.