Failure isn’t the end – it’s where better services begin/in /by

Liz Glidewell explains why failing a GDS service assessment is a normal part of the improvement process – and how she supported the Be Part of Research team through multiple assessments to build a better, more accessible service for their users.

Government and NHS services have a duty to work for everyone, including those with low digital confidence and non-digital users. This is why services need to pass a GDS service assessment.

It’s not unusual for a service to fail its first assessment. But what happens next?

Failure isn’t the end – it’s where better services begin/in /by

Liz Glidewell explains why failing a GDS service assessment is a normal part of the improvement process – and how she supported the Be Part of Research team through multiple assessments to build a better, more accessible service for their users.

Government and NHS services have a duty to work for everyone, including those with low digital confidence and non-digital users. This is why services need to pass a GDS service assessment.

It’s not unusual for a service to fail its first assessment. But what happens next?

Cost of children’s homes doubles but care can be poor, says report/in /by
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What the NHS can learn from the European country that helped more people survive cancer/in /by
Denmark's survival rates record for certain cancers were poor compared to some other wealthy countries. Then it came up with a bold plan
What the NHS can learn from the European country that boosted cancer survival rates/in /by
Denmark's survival rates record for certain cancers was low compared to other wealthy countries - then it came up with a bold plan
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Women’s healthcare chronically underfunded, says Melinda French Gates/in /by
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Which mammals have periods like humans?/in /by
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