From the very first phone call, I felt like someone finally understood what my mum needed. Her support worker doesn’t just help around the house, she brings joy, calm and company to Mum’s day. It’s made such a difference knowing she has someone kind around while I’m at work.

We were looking for help with Dad that wasn’t too ‘clinical’, just someone to keep him active, safe and engaged while living on his own. AA Healthcare sent the perfect person. She plays cards with him, helps organise his post and even got him into online bingo!

I was nervous about letting someone into my home, but they matched me with a carer who’s more like a friend now. She helps me get to the shops, keeps the flat tidy and always remembers how I like my tea. It’s those little things that make a big difference.

Having weekly support gives me freedom and peace of mind. I get help with my laundry, meals and errands, but it never feels rushed. My carer is warm, reliable, and makes me feel seen and heard. I wouldn’t want to be without her now.