Staff Resources

Gifts, Wills and Bequests Policy

This policy sets out AA Healthcare Services Ltd’s clear rules for handling offers of gifts, wills, and bequests from clients or their relatives. It protects both staff and clients by preventing conflicts of interest, ensuring transparency, and safeguarding against any potential financial abuse.

No Smoking Policy

This policy explains AA Healthcare Services Ltd’s commitment to providing a healthy, smoke free environment for clients, staff, and visitors. It outlines the rules on smoking and e-cigarette use across all premises and vehicles, while promoting health, safety, and support for those wishing to stop smoking.

Mobile Phone Policy

This policy explains how AA Healthcare Services Ltd expects staff to manage mobile phone use during work to maintain professionalism and avoid disruption. It covers when phones may be used, responsibilities for safe use, and the legal requirements for using mobile devices while driving.

Equality, Diversity, Human Rights Policy

This policy explains AA Healthcare Services Ltd’s commitment to promoting equality, diversity, and human rights in all aspects of care. It ensures every service user is treated with dignity and respect, free from discrimination, and able to live as they choose while receiving safe, person centred support.

Adults Safeguarding Policy

This policy sets out our zero tolerance approach to abuse, neglect, and exploitation of vulnerable people. It explains how we prevent, identify, and respond to safeguarding concerns to protect the safety, rights, and wellbeing of all service users.

Recruitment Policy

This policy explains how AA Healthcare Services Ltd recruits staff, volunteers, and apprentices in a fair, safe, and consistent way. It ensures every appointment meets legal and CQC standards, focusing on values based recruitment to select people with the right skills, behaviours, and commitment to delivering high quality care.

Anti-Slavery Statement

This statement sets out AA Healthcare Services Ltd’s zero tolerance approach to modern slavery and human trafficking in all its forms. It explains the steps we take to prevent exploitation in our operations and supply chain, including risk assessments, supplier checks, staff training, and clear reporting procedures.

Environmental Policy

This policy explains AA Healthcare Services Ltd’s commitment to minimising its impact on the environment through sustainable practices, energy efficiency, and waste reduction. It sets out the steps we take to promote environmental awareness among staff, work with responsible suppliers, and meet or exceed all relevant environmental regulations.

Staff Handbook

This handbook is your essential guide to working at AA Healthcare Services Ltd. It explains our values, policies, and day-to-day procedures, helping you understand your role, responsibilities, and the support available to you as part of our team.